Terms of Service

Last Updated: January 2026

These Terms of Service (“Terms”) govern your access to and use of websites owned or operated by Forest Group LLC d/b/a Sonder, including takesonder.com and lovesonder.com (collectively, the “Website”), and your purchase or use of any products, subscriptions, or services offered (the “Products”).

By accessing the Website, placing an order, creating an account, or otherwise interacting with our Products, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years of age and capable of forming a binding contract.

2. Health Disclaimer

Our Products are dietary supplements, not prescription medications.

  • Not intended to diagnose, treat, cure, or prevent any disease.

  • Statements have not been evaluated by the FDA.

  • Speak with a qualified healthcare professional before starting any supplement, especially if pregnant, nursing, taking medication, or experiencing a medical condition.

  • Do not disregard or delay professional medical advice because of information on this Website.

  • If you experience an adverse reaction, discontinue use and consult a healthcare professional.

  • If this is an emergency, call 911.

You are solely responsible for your own health decisions.

3. Accounts

You may be required to create an account to purchase or subscribe. You are responsible for maintaining account confidentiality and all activity under your account.

You agree to provide accurate and complete account information.

4. Product Information

We attempt to display product information accurately, but do not guarantee descriptions, images, availability, or pricing are error-free. Products may be modified or discontinued at any time.

5. Orders, Payments & Taxes

Orders are processed via third-party payment processors (e.g., Shopify, Stripe).

By submitting payment information, you represent you are authorized to use the method.

Prices do not include taxes, duties, or shipping fees. You are responsible for all applicable taxes.

We reserve the right to refuse or cancel any order, including for suspected fraud, abuse, or policy violation.

6. Subscriptions

If you purchase Products on subscription:

  • You authorize automatic recurring charges.

  • You may cancel anytime before the next renewal.

  • One 90-day guarantee refund per SKU per customer applies to subscriptions (lifetime).

See our Return Policy for details.

7. Shipping, Returns & Refunds

All purchases are governed by our Shipping Policy and Return & Refund Policy, incorporated by reference.

8. Intellectual Property

All trademarks, logos, text, images, packaging designs, product names, and Website content are owned or licensed by Forest Group LLC. You may not copy, reproduce, distribute, or modify them without written permission.

9. Acceptable Use

You agree not to use the Website for:

  • Illegal activity

  • Resale without authorization

  • Harvesting data

  • Uploading malicious code

  • Infringing on intellectual property

  • Disrupting Website functionality

We may terminate or restrict use for any violation.

10. Third-Party Services

We use third-party platforms such as Shopify, Stripe, Klaviyo, Meta, etc. You may be subject to their policies.

We are not responsible for third-party content, services, or failures.

11. SMS & Email Consent

By providing your phone number or email, you consent to receive marketing, transactional, and service messages. You may opt out at any time.

12. Disclaimer of Warranties

Products and Website are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied.

13. Limitation of Liability

To the fullest extent allowed by law:

  • We are not liable for indirect, punitive, incidental, or consequential damages.

  • Maximum liability for any claim is the greater of: (a) $100, or (b) amount paid for the Product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Sonder / Forest Group LLC, its employees, and affiliates from claims arising from:

  • Website use

  • Product use

  • Breach of these Terms

15. Governing Law & Venue

These Terms are governed by the laws of the State of Wyoming and applicable U.S. federal laws.

You agree to exclusive jurisdiction in Sheridan County, Wyoming.

16. Class Action Waiver

Claims must be brought individually.Class, collective, or representative actions are waived.

17. Modifications

We may modify these Terms at any time by posting a revised version on the Website. Continued use constitutes acceptance.

18. Severability

If any provision is invalid, remaining provisions remain enforceable.

19. Contact

For questions:

📧 hello@lovesonder.com

📍 Forest Group LLC 30 N Gould St STE R Sheridan, WY 82801 USA