Shipping Policy

Last Updated: January 2025

Processing Time

Orders typically process within 2–5 business days. High-volume periods may take longer.

Shipping Time — USA

Average delivery: 5–10 business days after processing

We do not currently ship internationally.

Tracking

You will receive tracking information once your order ships.

Incorrect / Undeliverable Addresses

Customers are responsible for providing correct address information.Returned packages due to incorrect/incomplete address may require additional shipping costs.

Lost / Delayed / Damaged Shipments

For product defects, shipping damage, or incorrect items:

  • Must be reported within 30 days

  • Photos + description required

  • If approved → replacement or refund at no cost

  • Does not count toward the 1-refund lifetime limit

  • Return may not be required

These cases are handled in alignment with Supliful fulfillment procedures.

Events Beyond Our Control

We are not liable for shipping delays due to weather, customs, strikes, pandemics, or other external factors.

Contact

📧 hello@lovesonder.com

📍 Forest Group LLC30 N Gould St STE RSheridan, WY 82801USA